Accessibility at the NEC
The NEC aims to be fully user-friendly for visitors with access needs. This is a quick guide to some of our facilities – if you would like to know more, please contact us.
A guide to the NEC
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The AccessAble website gives you the accessibility information you need to work out if a place is going to be accessible for you. To view their guide to the NEC please click here.
Train and Car
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By Train: From Birmingham International Railway Station, access to the NEC is via our covered ‘Bridgelink’.
By Car: We have recently upgraded our facilities for parking and getting to your venue. There's more information on our Getting here page.
Wheelchair Access: All levels of the NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.
Getting hereHelping you plan ahead
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To help you plan your Blue Badge Visitor Parking, we have created a short film explaining what to expect when you arrive onsite at the NEC and the facilities we have available.
Discover moreTaxis and Parking
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Please note, you should bring your Blue Badge with you, even if you are arriving by taxi or private coach.
If you are arriving by taxi and have your Blue Badge with you, you will be able to be dropped off at the main entrances. If you also require a pick up, please advise the taxi firm that you have a blue badge and the taxi will be permitted to pick you up from the main entrances. If you are using a T.O.A black cab you will be picked up at the ranks by the main entrances.
If you are arriving by private car and have your Blue Badge with you, you will be directed to the nearest disabled car park - where you can be dropped off and picked up at the end of your visit. Please be aware that the NEC is a private site. To protect the available space for those who are entitled to it, we reserve the right to inspect Blue Badges to ensure that they are only being used by those entitled to do so. If an inspection is refused then we reserve the right to refuse access and parking.
Pre-pay for parking online before the day of your visit and you can make a £5* saving (T&C's apply). *Offer only applies to the standard on-the-day rate. Please see the parking page for more details.
ParkingGetting around
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We have a fleet of mobility equipment available to hire on a first come, first serve basis. These can be booked online in advance, normally 3 months before the event. We recommend booking early to avoid disappointment.
Wheelchairs are available to hire for £5 for all visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.
Scooters are available for £20 per hire for all visitors.
All pre-bookings will be held until 1300hrs on the day they've been booked for, unless otherwise advised.
For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.
Please note: Mobility equipment hire is only available during show open times and we only accept payment by card for any equipment hired.
Getting around
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Trained assistance and guide dogs are welcome but please be mindful that certain environments, where noise levels or attendance numbers are high, can be stressful or confusing for assistance dogs.
For the safety and wellbeing of your dog please make them visible to staff and other visitors at all times.
Helping Out
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Induction loop audio systems are fitted in various locations.
What's here
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The Changing Places facilities provide more space for up to 2 carers - and extra features to meet additional needs, including height adjustable adult-sized changing benches and a hoist system.
Tickets
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For any ticketing queries, please reach out to your point of purchase to support with your ticketing query.